Delhi’s Indira Gandhi International Airport (IGI) Airport has today announced that all entry and boarding gates of Terminal 2 and 3 of the Airport will become DigiYatra-enabled by the end of March 2023.
The Delhi International Airport Limited (DIAL), a GMR-led consortium which operates the airport in Delhi announced that it is working on making all the entry and boarding gates of Terminals 3 and 2 DigiYatra-enabled for an enhanced and seamless passenger experience.
DigiYatra is a digital platform for air travellers in India that makes the process of air travel more convenient and efficient for passengers by using facial recognition technology. The initiative ensures faster mobility of passengers to boarding gates, hassle-free travel, enhanced security, and dedicated gates while being completely contactless.
DIAL in a statement said that Delhi is witnessing a gradual increase in DigiYatra users since its launch on December 1, 2022, by Union Civil Aviation Minister Jyotiraditya Scindia. After the installation of all the DigiYatra infrastructure at Terminal 3 and Terminal 2, around 40 per cent of the daily domestic travellers will be able to get seamless entry into the terminal, security check area, and boarding gates.
Launched on December 1, Digi Yatra was introduced at three airports – Delhi, Bengaluru, and Varanasi – in the country in the first phase. Next, it will be launched at Kolkata, Pune, Vijayawada, and Hyderabad Airports by March 2023. The total app user base of Digi Yatra on the Android Play Store & iOS Apple App Store currently stands at 422K.
They would be able to save around 15-25 minutes of their time in the process from entry checks to security checks during peak hours as they will have to spend a few seconds at every touch point. At present, around 2,500 passengers are using DigiYatra everyday at the airport.
Speaking about the development, Videh Kumar Jaipuriar, CEO, DIAL, said, “Delhi Airport was among the first Indian airports to roll out the facial recognition system based DigiYatra. Since its launch, it has significantly reduced the time spent by passengers for entry into terminals, security check areas, and boarding gates. We are also encouraged to see the gradual growth in passenger numbers using DigiYatra. At present, around 2,500 passengers are using DigiYatra every day, we aim to ensure that more and more passengers are using it. Using DigiYatra will ensure that passengers get ample leisure time to spend with their friends or family at the airport.”
DIAL is also setting up DigiYatra-enabled entry gates at Terminal 1, which is likely to become operational from April 2023.
